AI Agent Development and Deployment Framework

Foundation AI Models

This component provides a wide range of foundation AI models, including machine learning, computer vision, and large language models.
These models can be used immediately out-of-the-box or fine-tuned to match specific business needs, offering flexibility for various use cases and industries.

AI Agent Development Framework

The framework offers a rich library of pre-built agents spanning multiple domains and industries.
It exposes both no-code and low-code interfaces, allowing users to build agents and workflows easily without deep technical understanding.
Additionally, it provides an Agent SDK for implementing custom agents based on specific business requirements.

Enterprise & Tool Integration

This component focuses on seamless integration with existing enterprise applications, data sources and other 3rd parties through a comprehensive set of integration tools.
It supports both native enterprise data connectors (SQL, NoSQL, Data Streaming, HTTPS) and modern open agent protocols (MCP, A2A), ensuring broad compatibility across different data sources and integration methods.

Your Attractive Heading

The orchestration engine handles multi-agent workflow management with different paradigms, ranging from automation workflows to agentic decision making.
Support for modern knowledge bases (RAG, GraphRAG), context-based awareness with continuous learning capabilities.
Monitoring and observability for tracking agent performance and continuous enhancement.
Security and governance services to ensure agents operate safely and in compliance with critical policies.

Cross-Platform Deployment

This component utilizes container-based packaging to provide flexibility in deploying agents and workflows across multiple platforms, supporting both on-premise and cloud-based environments.
This ensures scalability and adaptability to various infrastructure requirements.

Enterprise Agentic Framework

TMA has built a no-code AI framework for developing intelligent, agent-driven workflows with autonomous AI agents that understand context, make decisions, and act across systems.

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Client Knowledge Base

Leverage TMA Data Platform as the foundation for your enterprise’s knowledge base, ingesting and structuring data from diverse sources.

Support variety of data types and sources
AI-Powered document parser
Incremental crawling & monitoring
A.I and IoT software solutions Agile software development Application development services Biggest outsourcing company Cloud computing solutions Custom software development Delivery center Digital transformation services Enterprise software solutions Information technology services IT consulting services Mobile app development Offshore software development Reasonable price outsource Software company Software development company Software engineering company Software outsourcing Technology solutions provider TMA Solutions Vietnam outsourcing service Vietnam software industry Web development services

Multi-Agent Orchestration

Orchestrate multiple AI agents to execute business workflows, combining rule-based automation with autonomous reasoning.

Hybrid intelligence framework
Context-aware execution
A.I and IoT software solutions Agile software development Application development services Biggest outsourcing company Cloud computing solutions Custom software development Delivery center Digital transformation services Enterprise software solutions Information technology services IT consulting services Mobile app development Offshore software development Reasonable price outsource Software company Software development company Software engineering company Software outsourcing Technology solutions provider TMA Solutions Vietnam outsourcing service Vietnam software industry Web development services

Integration

Open integration capability with Enterprise systems,enabling connectivity across existing IT infrastructure and third-party platforms.

Standardized agent connectors & API
No-code connector hub
A.I and IoT software solutions Agile software development Application development services Biggest outsourcing company Cloud computing solutions Custom software development Delivery center Digital transformation services Enterprise software solutions Information technology services IT consulting services Mobile app development Offshore software development Reasonable price outsource Software company Software development company Software engineering company Software outsourcing Technology solutions provider TMA Solutions Vietnam outsourcing service Vietnam software industry Web development services

AI Agent Development Process

New Agent Request & Requirements Analysis

New agent request is submitted. Requirements are analyzed to determine business objectives, technical specifications, and integration needs.

Key Activities:

Business case validation and ROI assessment
Technical feasibility analysis
Identify existing agent templates that can be reused
Define success metrics and acceptance criteria
  • AI Agent Development Framework
  • Foundation AI Models

Agent Design & Architecture Planning

Leverage TMA’s pre-built agent library and development framework to design agent architecture. Select appropriate foundation models and define integration touchpoints. 

Productivity Boost:

Browse rich library of pre-built agents across multiple domains
Select and customize existing agent templates (50% faster than building from scratch)
Use no-code/low-code interface for rapid prototyping
Suggest optimal foundation models based on use case
  • AI Agent Development Framework
  • Foundation AI Models
  • Enterprise & Tool Integration

Agent Development & Integration

Build or customize agent using TMA’s comprehensive development tools. Integrate with enterprises, data sources and external systems through pre-configured connectors. 

Productivity Boost:

Drag-and-drop agent building with visual workflows
Pre-configured enterprise data connectors (SQL, NoSQL, APIs)
Agent SDK for advanced customizations when needed
Built-in support for modern protocols (MCP, A2A)
  • AI Agent Development Framework
  • Enterprise & Tool Integration
  • Foundation AI Models

Sandbox Testing & Validation

Deploy agent in secure sandbox environment for comprehensive testing. Use orchestration engine, mock data to simulate real-world scenarios and validate agent behavior.

Sandbox Environment:

Isolated testing environment with production-like data
Multi-agent workflow simulation and interaction testing
Performance monitoring and behavior analysis
Security and compliance validation
  • Agentic Orchestration & Management Engine
  • Cross-Platform Deployment

Production Deployment & Orchestration

Deploy validated agent to production environment using container-based deployment. Configure orchestration rules and integrate with existing agent ecosystem.

Productivity Boost:

Easily changing agent from sandbox to production
Container-based deployment across cloud/on-premise
Auto-scaling and load balancing configuration
Seamless integration with existing agent workflows
Deployment with rollback capabilities
  • Cross-Platform Deployment
  • Agentic Orchestration & Management Engine

Monitoring, Optimization & Continuous Learning

Monitor agent performance in production, gather analytics, and continuously optimize based on real-world usage patterns and feedback.

Continuous Improvement Cycle:

Real-time performance monitoring and alerting
Usage analytics and behavior pattern analysis
Feedback loop for model fine-tuning
Version control and rollback capabilities
  • Agentic Orchestration & Management Engine
  • Foundation AI Models
  • Cross-Platform Deployment

프로젝트 진행 사례

Description

Document Extraction AI Agent automates the processing of complex paperwork by extracting structured data from contracts, forms, invoices, and medical records. With built-in error detection, system integration, and support for both scanned and digital documents, it streamlines workflows for high-volume, document-heavy organizations.

Functions

Extract structured data from unstructured/complex documents (contracts, forms, invoices, medical records)
Automatically map data into ERP, CRM, or custom systems
Built-in error detection and correction suggestions
Support for scanned images and digital documents

Technologies

AI: LangChain, LangGraph, AI Agent, Multi-Agent, Agentic Automation, MCP, OpenAI, Gemini.
BE: Python – FastAPI.
FE: React – Next JS, TailwindCSS v4, TanStackQuery, Zustand.
Database & Storage: MongoDB, Redis, PostgreSQL, MindsDB, MinIO.
Others: Kafka, Flink, Langfuse.

Description

An AI assistant that responds to client questions in real-time. It learns from your documents, is easy to set up with a drag-and-drop interface, and works seamlessly across your website and social media channels

Functions

Ingest knowledge from multiple data sources (web, text, doc, PDF, internal systems)
Route complex cases to the right human agents with full conversation history and client data
Track client satisfaction and emotional tone for continuous improvement
Analyze queries and preferences to suggest relevant products or services in real time
Provide instant translation for multilingual, global client support
Integrate across websites and social media channels (Facebook, Telegram, TikTok, Zalo, etc.)

Technologies

Front-end: Next.js, CopilotKit, Tailwind CSS
Back-end: FastAPI, LangGraph, PostgreSQL, LightRAG
Infrastructure: Docker
LLM models: Qwen3, OpenAI

Description

A CRM application that streamlines the entire customer journey — from initial enquiries and contacts to full customer conversion — enhanced with AI-powered automation flows to improve efficiency, engagement, and decision-making.

Functions

Centralized management of leads, contacts, and customer data
AI-powered automation of sales and marketing workflows
Intelligent lead scoring and prioritization
Automated follow-ups and personalized communication
Customer journey tracking from enquiry to conversion
Data-driven insights for improved decision-making
Integration with multiple communication channels (email, chat, social media)
Performance analytics and reporting for sales and marketing teams

Technologies

AI techniques: Lovable, n8n, Cursor AI
LLM: Google Gemini, Ollama, OpenAI Whisper, Hugging Face, RAG
ReactJS / NodeJS
PostgreSQL, Qdrant

Description

Receptionist Agent streamlines corporate front-desk operations with automated visitor check-in, real-time face and voice recognition, and instant interviewee registration with HR notifications. It also supports on-the-spot visitor badge printing for a faster, more professional welcome experience.

Functions

Visitor check-in automation
Real-time face and voice recognition
Interviewee registration and notification to HR/interviewers
Visitor badge printing

Technologies

AI techniques: Pytorch, OpenCV, Speech-to-Text, Text-to-Speech, AI Lip Sync
LLM: Google Gemini, RAG
Streaming media: WebRTC, SRS
Backend: Python, FastAPI
Frontend: ReactJS

Description

An AI-powered language learning platform that develops language skills through a personalized learning journey, context-aware roleplay practice with instant feedback, and an AI tutor acting as a language coach to guide learners at every step. Its interactive dashboard tracks progress, making learning engaging, tailored, and effective for all proficiency levels.

Functions

Smart assessment test
Personalized learning journey
AI Roleplay Practice with Instant Feedback
AI Tutor & Language Coach
Learning dashboard and progress tracking

Technologies

AI: Open AI, LangChain, Azure Speech, TTS, STT, Whisper, Heygen Avatar, Python, Fast API
BE: C# .NET, Umbraco
DB: SQL Server, Mivus Vector DB
FE: Mico-Frontent with Angular, ReactJS, PrimeNG, HTML, CSS, JavaScript 

Description

Safety & Security Monitoring AI Agent safeguards factories, warehouses, and logistics hubs with real-time IoT monitoring, AI-driven pattern recognition, and instant alerts for threats or rule violations. It integrates with access control and emergency protocols to ensure a safer, more secure working environment.

Functions

Real-time monitoring via IoT devices (CCTV, sensors, robots, AGV)
Automatic alerts for rule violations or threats (fire, intrusion, machine errors)
AI-based pattern recognition for unusual behaviors
Integration with access control and emergency protocols

Technologies

AI Frameworks: Vision-Language Model, GPT- 4v
Video Streaming: NVIDIA DeepStream, NVIDIA NIM, NVIDIA NeMo
Edge AI: Jetson Orin

Description

This Agent can create test cases from user stories, simulate manual testing steps, and write automation scripts. This Agent can adapt to system changes with self-healing capabilities, reducing the need for constant test maintenance.

Functions

Generate test cases from story: Automatically create test cases from user stories
Mimic manual testing execution: Perform clicks, data entry, and navigation like a real tester
Simulate automation scripting process: Write test scripts without manual coding
Self-healing/maintenance: Adapt to UI changes automatically

Technologies

Front-end: React, Next.js, TailwindCSS
Back-end: Spring Boot, FastAPI
Infrastructure: MinIO, PostgreSQL, Redis, Kafka, Keycloak, Kubernetes
AI/LLMs: LangChain, LlamaIndex, Claude, OpenAI

Description

This solution simplifies patient check-ins and provides clear guidance. It also integrates with HIS, EMR, and scheduling systems for better coordination.

Functions

Symptom input via text or image: Patients can submit symptoms by typing or uploading photos
Medical AI understanding: Analyze inputs using trusted medical datasets for accurate assessment
Clear health guidance: Deliver easy-to-follow advice based on symptom analysis
System integration: Connect with HIS, EMR, and scheduling systems for updates and bookings

Technologies

TMA Data Platform
TMA Agentic AI Framework
Gemini

Description

Note taker agent boosts office productivity by automatically transcribing meetings, highlighting action items, decisions, and deadlines, and recognizing multiple speakers with clear labeling. It seamlessly exports notes to documents or project management tools for easy follow-up and collaboration.

Functions

Auto-transcription of meeting recordings
Highlight action items, decisions, and deadlines
Multi-speaker recognition and labeling
Export to docs or project tools

Technologies

Backend: Go (Golang) with Gin Framework
Frontend (Desktop): .NET 8 (WPF / WinForms)
Speech-to-Text (STT): Google STT, Azure Speech, AWS Transcribe, Gemini, Whisper (Self-Hosted)
LLM (Summarization): Google Gemini, OpenAI GPT

Description

An AI agent chatbot integrated across web and social channels to automate product queries, confirm purchases, and track orders – enhancing the full client journey.

Functions

Sales assistant: Help clients find products, order, and get answers
Auto order creation: Create orders instantly via system integration
Auto handoff: Switch to a human agent when needed
Easy integration: Integrate to websites and social platforms

Technologies

Multi-agent framework: ADK, A2A, MCP
AI & LLM models: OpenAI, Google AI
Embedding models: OpenAI embeddings model, Google AI embedding model
Backend layer: Python, FastAPI
Database & storage: MongoDB, MinIO

Description

The current Warehouse Management System (WMS) requires warehouse staff and managers to go through multiple steps to retrieve information or complete simple tasks. The AI Agent is designed to streamline these processes by enabling instant searches, delivering real-time reports, and significantly improving operational efficiency. This solution also lays the foundation for predictive analytics and automation in future phases.

Functions

Query inventory by SKU or product description.
Retrieve storage location information for goods.
Check the status of inbound and outbound orders.
Generate quick reports (e.g., top SKUs by stock quantity, SKUs running low).

Technologies

AI techniques: ORC, Speech-to-Text
LLM: Google Gemini
Backend: Python, FastAPI
Frontend: ReactJS

Description

Multi-taskers Agent connects homeowners and independent workers through a smart platform for creating, posting, and managing home tasks. With AI-powered matching, secure bidding, and built-in task tracking, scheduling, and ratings, it ensures fast, transparent, and efficient service delivery from start to finish.

Functions

Create, post, and manage home tasks
Smart matching and bidding system for taskers
Support for task tracking, scheduling, and rating
Secure chat and negotiation interface

Technologies

AI techniques: Lovable, n8n, Cursor AI
LLM: Google Gemini, Ollama, OpenAI Whisper
ReactJS / NodeJS
PostgreSQL
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